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Welcome to the Hotel Kingdom & Apartments Terms & Conditions of Use for the Site (as defined below). Your use of the Site is subject to these terms and conditions along with any specific terms and conditions set forth on the individual pages within or parts of the Site (collectively, the “Terms & Conditions”) and all applicable laws and regulations, including those regarding copyright, trademark, and other intellectual property rights. Your submission of information on the Site is subject to Hotel Kingdom & Apartments’s privacy policies (available at https://www.hotelkingdom.co.tz/privacy-policy-2/), which are hereby incorporated into these Terms & Conditions.
The term “Site” refers to hotelkingdom.co.tz and any other website, app or platform owned, operated, or licensed by Hotel Kingdom & Apartments that displays these Terms & Conditions (or a link to them). The Site may include websites, mobile websites, and other Internet-enabled or wireless means by which we make content available to you or receive content from you, including, without limitation, downloadable or preloaded software applications (including, without limitation, desktop, mobile and tablet applications, content and blog submission services, chat rooms, and message boards).
The Site offers information on properties managed, franchised, owned, licensed, or developed by Hotel Kingdom & Apartments as well as information about third-party relationships that Hotel Kingdom & Apartments has.
As used throughout the Site, including these Terms & Conditions, the terms “Hotel Kingdom & Apartments”, the “Company,” “our,” “we,” “us,” and other similar terms may refer to one or more of Hotel Kingdom & Apartments or one or more of their direct or indirect subsidiaries or affiliates. These terms are used for convenience only and are not intended as a precise designation of any one particular entity.
PLEASE READ THE TERMS & CONDITIONS CAREFULLY BEFORE DOWNLOADING, USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS OR SERVICES THROUGH THE SITE. BY ACCESSING THE SITE (AND/OR DOWNLOADING OR USING A MOBILE APPLICATION OFFERED BY HOTEL KINGDOM & APARTMENTS), YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THE TERMS & CONDITIONS. We reserve the right to change, update, or correct any of the Terms & Conditions or any information contained in the Site at any time without notice other than by posting amended terms to the Site. Your continued use of the Site means that you accept and agree to the revised Terms & Conditions. If you do not accept these Terms & Conditions (as amended from time to time), please exit the Site immediately.
Our cookies policy
In making our websites and app user-friendly, informative and personal, we use cookies and similar technologies to achieve this goal.
Please be aware that certain essential cookies must be enabled for you to navigate our website and for us to process your reservations. If you accept our cookies, you can always choose to delete the cookies stored on your device at any time in the future. To see how we handle your personal information, please refer to our Privacy Policy. General information about cookies and related technologies and how they work is available at allaboutcookies.org.
What do we use cookies and similar technologies for?
We use cookies and similar technologies to:
It is important for you to know
Cookies alone cannot be used to determine the personal identity of anyone visiting our website or accessing our app. However, we may, in some cases, match data gathered from cookies and similar technologies with information that you have provided about yourself, or that we have collected about you for the purposes explained in our Privacy Policy. Where information collected through our use of cookies and similar technologies constitutes personal information, the data protection policies set out in our Privacy Policy will apply to that information.
Certain Sites may include providing you with content based on your location, including providing you with directions within, near, or to a Hotel Kingdom & Apartments sending you special offers or offering you suggestions of hotel activities, services or promotions.
General
You may only use the Site if you are at least eighteen (18) years of age and can form legally binding contracts under applicable law. The Site is not intended for and should not be used by minors. If you are under the age of eighteen (18) or unable to form legally binding contracts under applicable law, you may contact a hotel directly for assistance. Please note that additional terms and conditions may apply to reservations, purchases, transactions, uses, or activities that may occur on or through the Site. You agree to comply with these Terms & Conditions and any other applicable additional terms and conditions disclosed on the Site or in connection with your use of the Site. You agree by using this Site that you are responsible for using the most current version made available by Hotel Kingdom & Apartments and that Hotel Kingdom & Apartments is not responsible for any issues arising due to your use of anything other than the most current version of this Site.
Accounts / Passwords / Responsibility
You are responsible for maintaining the secrecy of your passwords, log-in, and account information. You will be financially accountable for all uses of the Site by you and/or by anyone using your account information.
Credit Card Information
The storage of credit card information on the Site (if available) is entirely optional. Saving credit card information may help expedite your reservation process in the future and/or allow you to use certain parts of or features in the Site. You will be solely responsible for updating any credit card information that you provide. You acknowledge that Hotel Kingdom & Apartments may communicate this information for the purpose of facilitating reservations or as requested by you, including through applications on any mobile devices that you utilize that provide Hotel Kingdom & Apartments with your account information or or if you have established a link with such devices.
Hotel Kingdom & Apartments’s Right to Cancel / Errors / Mistakes
The Site may contain technical inaccuracies and typographical or other errors in connection with information displayed on the Site, including, without limitation, rates, fees, stay details, or availability applicable to your transaction. Hotel Kingdom & Apartments and Hotel Kingdom & Apartments hotels assume no responsibility or liability for such errors, inaccuracies, or omissions. Hotel Kingdom & Apartments and Hotel Kingdom & Apartments hotels shall have the right not to honor reservations or information affected by such errors, inaccuracies, or omissions. Hotel Kingdom & Apartments and Hotel Kingdom & Apartments hotels shall have the right to make changes, corrections, cancellations, and/or improvements to such information or reservations based on such information, at any time, including after confirmation of a reservation.
Promotional Information
The Site may display or provide information regarding specific programs, offers, or promotions (“Promotional Offers”). Any such Promotional Offer is subject to its specific terms, conditions and restrictions and if booked via the Site, these Terms & Conditions. Please refer to and read carefully the terms, conditions and restrictions of each Promotional Offer. Hotel Kingdom & Apartments and Hotel Kingdom & Apartments hotels reserve the right to alter or withdraw any Promotional Offer at any time without notice. Each Promotional Offer is void where prohibited by law.
Prohibited Uses
Any commercial use of the Site is expressly prohibited unless you have obtained prior written consent from Hotel Kingdom & Apartments You may not use the Site to post or transmit any unlawful, infringing, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law, or for any other purpose that is unlawful or prohibited by these Terms & Conditions. You agree that you will not (a) interfere with or disrupt the Site, (b) use, place, or distribute any viruses, worms, time bombs, and/or other computer programming routines that damage, intercept, disrupt, or harm (or are intended to do any of the preceding) the Site, including the underlying software, hardware, systems, and any users of the Site or their devices, (c) use or attempt to use any robot, spider, automatic device, or automatic or manual process to monitor, scrape, or copy the Site, or any information contained therein, without Hotel Kingdom & Apartments s prior express written consent, (d) use any device, software, or other instrument to monitor, copy, disrupt, alter, destroy, impair, restrict, tamper, interfere with, or attempt to interfere with the Site, its content, or its operation without Hotel Kingdom & Apartments’s prior express written consent, or (e) take any action that imposes an unreasonable or disproportionately large load on our infrastructure, systems or the Site.
Reservations
You may only make reservations for yourself and your invited guests or for an individual for whom you are authorized in advance to act. You may not make reservations for any other purpose, including without limitation for purposes of reselling rooms, reservations or other benefits, posting, marketing, advertising, or otherwise distributing rooms, reservations, benefits, or availability (including without limitation on third-party web sites), making false, fraudulent, or speculative reservations, reserving rooms in anticipation of demand, making reservations for purposes of reselling rooms, or in an attempt to circumvent Hotel Kingdom & Apartments or hotel practices, policies, terms or conditions. You may not use this Site to make reservations related to any commercial activity (unless specifically permitted by the hotel) or any unlawful activity. Reservations made, sold or transferred in violation of these Terms & Conditions may be cancelled without advance notice in Hotel Kingdom & Apartments’s or a hotel’s sole discretion.
Certain rates are offered only to members of a designated group, such as business account holders or other qualified groups. Additionally, at certain times or on certain dates, reservations at a hotel may require a minimum length of stay, and that may affect whether a hotel appears to have availability. Hotels are only obligated to honor such rates for qualifying individuals or stays. It is up to you to verify that you qualify for the rate that you have booked. You may be required to establish that you qualify either at the time of reservation or check-in. If you cannot establish that you qualify, Hotel Kingdom & Apartments reserves the right for Hotel Kingdom & Apartments and/or the applicable hotel reserve the right in its sole discretion to cancel your reservation and/or charge the publicly available rate for your stay.
Cancellation Policy
All reservations are subject to the cancellation policy of the hotel where the stay will occur. Please review the applicable cancellation policy during the reservation process.
Payment / Deposit
All reservations must be guaranteed with a valid major credit card, or an alternative hotel-approved form of payment, such as an advance deposit. Except for when making a reservation for a prepaid rate, you will be charged during your stay rather than at the time of making a reservation. In some situations a hotel may require a deposit, in which case the deposit requirement and amount will be disclosed at the time of making the reservation. You may also be charged as disclosed in the hotel’s cancellation policy.
Privacy & Confidentiality
Your submission of information on the Site to make a reservation or utilize any other services made available to you on the Site is subject to Hotel Kingdom & Apartments s privacy policies (available at https://www.lhotelkingdom.co.tz/privacy-policy/). Any communications such as searches, questions, comments, suggestions, chats, requests and similar communications submitted by you to Hotel Kingdom & Apartments are not confidential communications, and Hotel Kingdom & Apartments shall be free to use, reproduce, publish, distribute, and disclose such communications. Hotel Kingdom & Apartments is under no obligation to protect such communications from disclosure. Hotel Kingdom & Apartments may use, reproduce, publish, distribute, and disclose such communications to others without limitation and without any obligations to you. Hotel Kingdom & Apartments is also free to use for any purpose whatsoever any ideas, concepts, content, techniques, or know-how in such communications without limitation and without any obligations to you. To the extent you own any intellectual property rights in such ideas, concepts, content, techniques, or know-how, by submitting them to Hotel Kingdom & Apartments you grant Hotel Kingdom & Apartments a royalty-free, irrevocable license to use such any such idea, concept, content, techniques, or know-how.
Browsing Habits
The Site may tailor information, offers, and other content based on your browsing habits, your geographic location and other factors.
Links
The Site may contain links to other web sites on the Internet and certain actions on the Site may result in specific advertising from third parties, including information that may be displayed in other windows or in third party sites. We provide these links solely as a convenience to you. The inclusion of these links in no way indicates Hotel Kingdom & Apartments s endorsement, support, or approval of such sites, such site’s content, products, or services, or the operators of any such site. We undertake no obligation to review or monitor any sites linked to or from the Site. Your use of any such site is at your own risk and subject to the terms and conditions of such sites. We are not responsible for the content, products, services, or practices of third party sites. In addition, you agree not to link your site or any other third party site to the Sites without Hotel Kingdom & Apartments’s express prior written consent.
Miscommunications / Lost Transactions
Hotel Kingdom & Apartments is not responsible for communication failures, errors, difficulties, or other malfunctions or lost, stolen, or misdirected transactions, transmissions, messages, or entries on or in connection with the Site. Hotel Kingdom & Apartments is not responsible for any incorrect information associated with any transaction or transmission on or to the Site regardless of whether such incident is the result of user error, system error, or human error.
General / Ownership
Unless expressly stated otherwise, the content included on the Site, including but not limited to text, software, photographs, images, graphics, illustrations, artwork, video, music, sound, and names, logos, trademarks and service marks, are the property of Hotel Kingdom & Apartments or its licensors or suppliers. This content is protected by copyright, trademark and other laws. No right, title, or interest to the content is granted by your use of the Site, other than a right to review the content using a conventional Internet browser, app, or other platform or device for a particular Site to conduct ordinary Internet or other browsing. All other uses, including making copies of any content on the Site, are strictly prohibited. You may not modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material for any purpose other than personal, non-commercial use (or legitimate activities of a travel agent or travel professional) without Hotel Kingdom & Apartments s written permission. Except for non-commercial individual private use, the downloading, reproduction, or retransmission of the Site (or any part of its content) is strictly prohibited.
Copyright
Unless otherwise noted, all content on the Site is the copyrighted property of Hotel Kingdom & Apartments or its affiliates or licensors. All content of the Site is protected by Tanzania copyright laws as well as the applicable laws of other jurisdictions.
Right to Restrict Access
In addition to any other rights or remedies that may be available to Hotel Kingdom & Apartments, Hotel Kingdom & Apartments may, without any liability whatsoever, in its sole discretion terminate or restrict your access or use of the Site at any time and without notice.
Warranty Disclaimer
YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES THAT ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS & CONDITIONS.
Limitation of Liability
NEITHER HOTEL KINGDOM & APARTMENTS NOR ANY HOTEL KINGDOM & APARTMENTS PARENT NOR ANY LKHG SUBSIDIARY, DIVISION, AFFILIATE, AGENT, REPRESENTATIVE, HOTEL OWNER, LICENSOR, OR LICENSEE SHALL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY OR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SITE OR ANY MATERIALS, OPINIONS OR RECOMMENDATIONS ON THE SITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF PHG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, LKHG’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST LKHG, ITS PARENT, AND ITS SUBSIDIARIES, DIVISIONS, AFFILIATES, AGENTS, REPRESENTATIVES, HOTEL OWNERS, LICENSORS, AND LICENSEES ARISING OUT OF YOUR USE OF THE SITE OR ANY MATERIALS, OPINIONS OR RECOMMENDATIONS ON THE SITE.
Jurisdiction / Governing Law
The Site is controlled and operated by Hotel Kingdom & Apartments from its offices within the United Republic of Tanzania. Hotel Kingdom & Apartments makes no representation that the content or materials on the Site are appropriate or available for use in other locations. These Terms & Conditions and any dispute arising out of or related to the Terms & Conditions or use of the Site shall be governed in all respects by and construed and enforced in accordance with the laws of the United Republic of Tanzania, without regard to its conflicts of law principles.
Severability
If any part of these Terms & Conditions is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties. All other provisions of these Terms & Conditions shall remain in full force and effect.
No Waiver
Hotel Kingdom & Apartments’s failure to insist upon or enforce strict performance of any provision of these Terms & Conditions shall not constitute a waiver of the provision. Neither a course of dealing or conduct between you and us nor any trade practices shall be deemed to modify these Terms & Conditions.
If you have any questions or concerns regarding the Site, please contact us using the contact information provided below. As noted in the Privacy & Confidentiality section above, any communication or material transmitted to us via the Site or Internet e-mail is transmitted on a non-confidential basis.
Please provide your full name and contact details so that we can assist you appropriately.
This terms and conditions document was last updated on 03rd November 2022.
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Kingdom Hotel & Apartments
Airport Road, Ghana Street, Mwanza
Tanzania
